Privacy Policy

Welcome to The Costume Cove! We are committed to protecting your privacy and ensuring your online experience is as magical and secure as the costumes we provide. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.buycostumesonsale.com.

By using our Site, you consent to the data practices described in this policy. If you do not agree, please refrain from using our Site.

1. Information We Collect

To provide you with a fantastic shopping experience, we collect information that you provide directly to us and through automated technologies.

• Personal Identifiers: When you create an account or make a purchase, we collect your name, shipping address, billing address, email address, and phone number.
• Payment Information: We collect payment details, such as your credit/debit card number (Visa, MasterCard, JCB) or PayPal email. This sensitive data is encrypted and processed by our secure payment gateways; we do not store full card details on our servers.
• Order Details: Information about the costumes you purchase (e.g., Evil Queens, Flappers, Historical figures) and your order history.
• Technical Data: When you browse our Site, we automatically collect your IP address, browser type, device information, and pages you visit.
• Communications: Records of your correspondence with us if you contact our support team at [email protected].

2. How We Use Your Information

We use your information to operate, provide, and improve our services, always with your best interests in mind.

• To process your orders, arrange shipping, and send order confirmations.
• To communicate with you about products, promotions, and updates (you can opt-out at any time).
• To provide customer support and respond to your inquiries.
• To improve our website, product offerings, and your overall shopping experience.
• To prevent fraud and enhance the security of our Site.
• To comply with legal obligations.

3. Sharing and Disclosure of Information

Your trust is paramount. We do not sell or rent your personal information to third parties. We only share your data in the following circumstances:

• Service Providers: We share data with trusted partners who perform services on our behalf, such as payment processing (e.g., PayPal, credit card companies), order fulfillment, shipping carriers (e.g., USPS, FedEx), and marketing agencies. These partners are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of ourselves and others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

International Transfers: Our operations are based in the US, and your data is processed and stored there. If you are shopping from outside the US, please note that your data will be transferred to the US, which may have different data protection laws.

4. Data Storage and Security

We take the security of your data as seriously as we take the quality of our costumes. Your personal information is stored on secure servers protected by advanced encryption technology and industry-standard security protocols.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data, but we cannot guarantee its absolute security.

5. Your Rights and Choices

You have control over your personal information. You can exercise the following rights by logging into your account or contacting us at [email protected]:

• Access and Update: You can review and change your personal information in your account settings.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email we send you.
• Cookies: You can adjust your browser settings to refuse cookies. See Section 6 for more details.

6. Cookies and Tracking Technologies

Like most magical online shops, we use cookies and similar tracking technologies to enhance your browsing experience.

• What are cookies? Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and show you relevant ads.
• How we use them: We use cookies to keep you logged in, remember items in your shopping cart, analyze site traffic, and personalize content. We may also use third-party services like Google Analytics for this purpose.
• Your choices: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. Please note that disabling cookies may affect the functionality of our Site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. 

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don’t hesitate to reach out to our friendly support team.

Thank you for trusting The Costume Cove with your costuming adventures. Now go out there and shine!

Happy costuming!
– The Costume Cove Team